Florida Non-Emergency Medical Transportation (NEMT) - FAQ

Non-Emergency Medical Transportation (NEMT) refers to transportation services designed to help individuals with medical needs reach their non-emergency healthcare appointments safely and comfortably.

NEMT services in Florida are typically offered by private transportation companies that specialize in medical transportation. These companies are licensed and equipped to cater to individuals who require assistance during transit due to medical conditions.

Wheelchair-accessible vehicles for passengers with mobility challenges.

Stretcher transportation for patients who need to lie down during transit.

Ambulatory vehicles for those who can walk but require medical supervision.

Yes, NEMT services are often covered by Medicaid in Florida for eligible individuals. The coverage details can vary, and it's advisable to consult your Medicaid provider or NEMT service company to understand the specifics of your coverage.

To arrange NEMT services in Florida, follow these steps:

Contact your healthcare provider to discuss your transportation needs.

If you're a Medicaid beneficiary, inquire about approved NEMT providers from your Medicaid office.

Reach out to a reputable NEMT company in your area to schedule transportation.

NEMT rates in Florida can vary based on factors such as the type of transportation required, distance traveled, and the level of assistance needed. Rates may also be influenced by Medicaid reimbursement rates and negotiations with NEMT service providers.

Yes, you can generally choose your preferred NEMT provider in Florida. Medicaid beneficiaries have the right to select the NEMT provider that best suits their needs, provided the chosen provider is enrolled in the Florida Medicaid program.

NEMT services are primarily intended for medical transportation needs. However, some NEMT providers in Florida may offer limited non-medical transportation options. It's recommended to inquire directly with providers about available services.

When scheduling NEMT services in Florida, be prepared to provide details such as your name, contact information, Medicaid ID (if applicable), the date and time of your appointment, your destination, any medical equipment you'll be bringing, and any special assistance requirements.

For assistance with understanding NEMT services, Medicaid coverage, and regulations in Florida, you can:

Reach out to your local Medicaid office or case manager.

Contact NEMT service providers directly to ask questions.

Visit the official Florida Medicaid website for additional resources and information.

Navigating NEMT services in Florida involves understanding the available options, your coverage, and coordinating transportation to ensure your healthcare needs are met. Always communicate openly with NEMT providers to receive accurate information and quality service.

While NEMT services are generally available for eligible individuals, there may be restrictions on the type and frequency of transportation covered by Medicaid. It's important to understand your Medicaid plan's specific guidelines and limitations.

Absolutely. If you're unsure about NEMT rates, coverage, or providers in Florida, you can contact your local Medicaid office, speak with your healthcare provider or case manager, or even directly get in touch with NEMT companies to discuss your needs and concerns.